Need Help? We’re Here.
Choose the quickest way to reach us.
24×7 Call Centre (24×7 कॉल सेंटर)
Speak to our support team anytime (हमारी सपोर्ट टीम से कभी भी बात करें)
Dial 02816647426
Nodal Officer (नोडल अधिकारी)
- Name(नाम) – Mr. Nikhil Rajeshkire (निखिल राजेशखिरे)
- Email(ईमेल) – nodalofficer@ishantechnologies.com
- Timing(समय) – 10:30 AM to 6:30 PM (Monday to Friday) (सुबह 10:30 बजे से शाम 6:30 बजे तक (सोमवार से शुक्रवार))
Appellate Authority (अपीलीय प्राधिकारी)
- Name(नाम) – Mr. Anand Trivedi (आनंद त्रिवेदी)
- Email(ईमेल) – appellategujarat@ishantechnologies.com
- Timing(समय) – 10:30 AM to 6:30 PM (Monday to Friday) (सुबह 10:30 बजे से शाम 6:30 बजे तक (सोमवार से शुक्रवार))
Our Offices
Ahmedabad
Block B 3rd Floor, 309 to 314,
Shilp Corporate Park, Near Rajpath Rangoli Road,
Ahmedabad, Gujarat - 380059
Surat
330 & 331, 3rd Floor,
International Trade Centre,
Majura Gate, Surat, Gujarat -395001
Rajkot
2nd Floor, Nakshatra IV,
Dr. Radhakrishnan Road,
Nr. Kathiyawar Gymkhana,
Rajkot, Gujarat – 360001
Vadodara
4th Floor, Artham Arise,
Opp Shyamal Sapphire,
Near Nilambar Circle,
Vasna-Gotri Road, Vadodara, Gujarat
Reliable Service Support
Our team is always focused on ensuring a smooth and uninterrupted experience for you.
Swift Support Promise
Raise a request through any channel. We act quickly.
Rapid Response Process
Our technicians diagnose and resolve issues efficiently.
Customer-First Resolution
If something isn’t right, we make it right—quickly and fairly.
Quick Help & Support
How to Raise a Complaint
Need help? Raise a complaint through our 24×7 support channels. View Procedure
Read Guide
Manage your Plan
Upgrade, renew, or switch anytime No complicated steps change your plan as your needs evolve
Read Guide
Frequently Asked Questions
Update your alternate contact details in minutes. Just click here: https://tinyurl.com/3wa2uktd and verify your Service ID while filling the form.
Yes, for service relocation, email us at helpdesk@ishantechnologies.com or call 02816 647426. Our team will help you check availability and guide you through a smooth transfer.
Yes, it can be changed. For billing, renewal or cancellation related queries email at helpdesk@ishantechnologies.com.
Yes! You can WhatsApp us on 9909047426 from your registered mobile number to: - Book a complaint - Get your plan renewal date - Track your ticket - Get plan details
We provide WhatsApp assistance for your complaint status. Reach us at 9909047426 from your registered mobile number, and we’ll help you with the same.
Want us to call you?
We're here to solve your internet problems quickly and efficiently
helpdesk@merabroadband.com
02816647426
Mera Broadband
Service Policies
Unlimited
Truly unlimited data with no daily or monthly caps. No throttling under normal usage
Device Support
Free to use, router with our plans. to be duly returned upon cancellation of the plan
Privacy
Your browsing stays private. We never log or sell your data.